Frequently Asked Questions Q & A

Q & A

1. Cut-off time/how far in advance do I need to pre-order food for the meeting?

Deardeli hopes to do our best to provide the fastest and best service for everyone. We provide the same-day service for ordering, but it also depends on factors such as food style, number of people and festivals. If you need urgent orders, please contact us. However, in order to ensure that everyone has the most perfect food to experience the same party, we usually book at least 2 days in advance, and during festivals such as Countdown, Christmas, Chinese New Year, Easter, Mother's Day, Father's Day, etc., we recommend at least 10 days in advance. To ensure service quality and food quality, we also have the opportunity to cut orders early. However, please note that all orders are officially confirmed only after payment. If the order is full before you pay, we may not be able to take your order. I hope you will forgive me.

2. The temperature of the food at the meeting

Deardeli's food at the meeting is cooked and delivered immediately and delivered in thermal bags. The temperature should be just right to enjoy. In order to maintain the quality of the food, it is recommended that everyone enjoy the food as soon as it arrives.

3. The amount of food at the meeting

Deardeli's gourmet menus clearly state the quantity of each food item. Take 2 lbs as an example: 2 lbs of food is usually enough for 2-3 normal eating guests to share and eat *The listed lbs are approximate serving sizes, we use the lbs of food to cook, the weight of the food There is a chance that it will become lighter after cooking.

4. Cutlery

All orders will be provided with the corresponding plate of cutlery, extra cutlery may be charged separately. In addition, Deardeli sells a variety of exquisite party tableware, welcome to the website to buy.

5. Changes to the contents of the food attendance package

Knowing that some customers may have allergies to certain foods, we have special signs on the menu to indicate that this food contains possible allergens. Customers can check with us before placing an order. Deardeli also understands that each guest has different tastes. In order to let everyone enjoy the party and food more, if guests have special requirements for certain dishes in the package, you can inquire with us, and we can tailor-made for you according to the situation. make.